KSY025: The Future of Work: Collaboration Between Humans and Machines in Industry 5.0

 

Learning Outcomes

1. Explain the key principles of Industry 5.0 and their relevance to regulated financial services and capital market institutions.

2. Analyse how human–machine collaboration supports decision-making in advisory, operations, risk management, and compliance functions.

3. Evaluate the benefits and risks of AI-driven tools in capital market activities, including model risk, bias, and regulatory accountability.

4. Apply human-centric and ethical frameworks to real-world scenarios involving automation and AI in financial services.

Course Contents

  • Introduction to Industry 5.0 in Financial Services

- Evolution from Industry 4.0 to Industry 5.0 - Human-centric, resilient, and responsible technology in capital markets - Regulatory expectations on technology use in financial institutions

  • Human–Machine Collaboration in Capital Market Functions

- AI-assisted investment research and portfolio construction - Human oversight in algorithmic trading and execution systems - Augmenting compliance surveillance and AML monitoring with AI

  • Decision-Making in a Human-in-the-Loop Environment

- Balancing machine recommendations with professional judgment - Managing model risk, explainability, and accountability - Case examples: advisory suitability, risk alerts, and exception handling

  • Skills and Competencies for Capital Market Professionals

- Data literacy, critical thinking, and ethical reasoning - Redefining roles of dealers’ representatives, compliance officers, and risk managers - Upskilling strategies for hybrid human–AI workflows

  • Ethical, Governance, and Regulatory Considerations

- Bias, fairness, and transparency in AI-enabled financial decisions - Data privacy and client trust - Governance frameworks for responsible technology adoption

  • Preparing Capital Market Institutions for Industry 5.0

- Designing resilient, human-centric operating models - Aligning technology innovation with regulatory compliance - Future outlook for human–machine collaboration in capital markets